Provision of an understanding of the complexes and implications associated with building performance measurement in relation to supporting the organizational objectives by Tanzania facility managers.
The study involved the use of questionnaire sent to both public and private organizations and literature reviews in Tanzania with the aim of developing the process associated with the assessment of building performance and the way to improve its operational processes.
The study observed that BPM practices are affected by managers control over the buildings facilites because there are no specific procedures that guide the formation of BPM process due to lack of Government attention to this growing industry.
The other major finding of the study is that managers concentrate mostly on the financial performance instead of the operational performance of the building, which was contrary to the expectation of this study.
Author: Hussein, Johari